What Data We Collect and Why
When you register, we collect the information needed to run your account: your name, contact details, and the e-wallet identifier you use — whether that is DANA, OVO, or GoPay. We use this to process your deposits and withdrawals, verify your identity, and keep your account
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secure. We do not sell your personal data to third parties. Transactional records — including payment confirmations from your DANA or OVO wallet — are retained for the period required by applicable financial regulations in the regions where we operate. Beyond that retention window, records are
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deleted or anonymised. We also collect device and session data when you access the lobby from your phone or browser; this helps us detect unusual login activity and keep your account from being accessed without your knowledge. Availability of our services depends on local law and
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eligible regions. If you are in Yogyakarta or Batam, the same data rules apply — we do not vary our privacy practices by city. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.